WordCamp
We co-organized WordCamp Sofia, hosted 17 WP meetups in our Spanish office, and got a WP community manager.
SiteGround
Year In ReviewIn 2017, our 13th year in the hosting business, we grew together to empower you. Celebrate our highlights, share our story with the world and win some awesome SiteGround prizes!
Share and Win Free SwagWe Kept Growing All Over the World
Ciao!
We went local in ItalyMore Remote
Locations from Europe to AustraliaHQ in Progress
We started building new headquartersWe Made the SiteGround Team Spirit Stronger Than Ever
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We organized our 2nd Global Team Festival
For the second year we put together the most epic global team building - The SiteGround Beach Fest.
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We pushed our boundaries
We formed our own football team & made our own Get Fit Challenge. 128 teammates joined forces to train and live healthier.
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Our Chief Marketing Officer in action!We worked and surfed
We spent a remote work week on a Greek island where we also learned to wakeboard, windsurf and kiteboard together!
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We celebrated Team Wins!
We started a tradition to give team members a way to shout out their appreciation for each other on a special website & got over 200 team wins in days!
We Kept Raising the Bar on Our Customer Service
1,7 Million Customer Interactions
over our Helpdesk, Chat, and Phone Centre
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97,5%Ticket Satisfaction Rate
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98,4%Chat Satisfaction Rate
We Upgraded Our Technology for Even More Speed and Security
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SG WordPress Optimizer Plugin
Giving WordPress users easier access to our custom performance and security-boosting technologies.
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Improved WordPress AutoUpdate System
Resulting in over 90% of the WordPress websites on our servers to be seamlessly auto-updated to the latest, more secure WP versions.
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Latest PHP Version With a Click
Making it easier to check if your site is compatible with the latest PHP version and upgrade to it right from your WordPress admin panel.
We Added AI & More Custom Firewall Rules to Protect Your Websites
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We built our in-house Artificial Intelligence system to prevent brute-force attacks against our customers’ websites.
500,000 to 2 MillionBrute-force Attempts Blocked Per Hour
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We added more than 350 new rules to our custom Web Application Firewall.
Over 120 MillionMalicious Requests Blocked Per Day
We Kept Giving Back
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To the WordPress Community
All-things
WordCamp -
To the Creative Community
CreativeMornings Local Partner for 2nd Year
Supporting CreativeMornings SOF and CreativeMornings Madrid for a 2nd year and now CreativeMornings Turin in 2018!
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To the Tech
CommunitySupport &
ConferencesWe supported and even organized a few technology conferences of our own such as OpenFest, PostgreSQL & others.
We supported 345 Events and gave 66 Talks by our team members worldwide this year.
But Most of All,
We Made Even More Clients Happier
For the 3rd year in a row, we increased our Customer Satisfaction Rate
Our annual client satisfaction survey measures how our clients rate the four most important aspects of our services - security, uptime, speed, and support. During this year of tremendous growth we achieved 97% overall satisfaction rate, which is even higher than last year’s record!
Share Our Year in Review
Get Our Custom Handcrafted 2018 Tabletop Calendar
To express our gratitude and get ready for an awesome year ahead, we are giving away our special wooden tabletop calendar which we crafted with love. We will send it as a gift to 50 people who share our Year in Review with a #sgyear hashtag.
Thank You
to Our Clients, Partners, Team members and Friends for sharing and being part of our journey this year! We’re excited to see what wonderful projects we build together in 2018!