When will my Email Marketing plan be renewed?
All Email Marketing plans are set on automatic recurring billing. This way you don’t have to worry about service interruptions due to expiration.
- Plans with a 12-month renewal period are auto-renewed 15 days prior to their expiration date.
- Plans with a 1-month renewal period are auto-renewed 5 days prior to their expiration date.
All customers receive early reminders about their upcoming renewal. These emails specify the service, the current expiration date, and the exact price and date of the auto-renewal.
If you wish to stop automatic billing, go to Services > Email Marketing > Settings. Click on the three-dot kebab menu > Renewal Settings. Use the Autorenewal Off/On toggle button to disable the auto-renewal and click Confirm to save the changes.
