SiteGround Plugins Privacy Notice

This SiteGround Plugins Privacy Notice ("Plugins Privacy Notice") describes how  SiteGround Group of companies ("we", "us", "our") will collect and use your personal data in its capacity as a data controller of personal data in connection with your installation and use of the plugins developed by us, including but not limited to SiteGround Migrator, Speed Optimizer (previously known as SiteGround Optimizer), Security Optimizer (previously known as SiteGround Security) and SiteGround Starter Plugins ("SiteGround Plugins"). 

By installing and using any of our SiteGround Plugins you acknowledge that you have read and understood this Plugins Privacy Notice and you give your consent for your personal data to be collected, processed and used as described in this Plugins Privacy Notice.

1. Definitions

"Data Protection Regulations" means all regulations and laws, including but not limited to laws and regulations of the European Union, the European Economic Area, their member states, Switzerland and the United Kingdom, the California Consumer Privacy Act and any other laws and regulations applicable to the processing of personal data under this Plugins Privacy Notice.

"SiteGround Group of Companies" means any and all companies, part of SiteGround Group of Companies, engaged in the processing of your personal data:

  • SG Hosting Inc., registered and existing under the laws of Delaware, USA, with principal place of business at 700 N. Fairfax St., Suite 614, Alexandria 22314 VA, USA;

  • SiteGround Spain S.L., registered and existing under the laws of the Kingdom of Spain (CIF: B87194171), with registered address at Calle de Prim 19, 28004 Madrid, Spain;

  • SiteGround Hosting Ltd., registered in England and Wales (Registration No. 09348602), with registered address at 7th Floor 50 Broadway, London SW1H 0DB, United Kingdom;

  • SiteGround Hosting EOOD, registered in Bulgaria (UIC: 204181297), with registered address at 6 Olimpiyska St., fl. 7, Sofia, Bulgaria.

2. Categories of data subjects and types of personal data 

The natural persons whose personal data is subject to data processing under this Plugins Privacy Notice are the individuals who use SiteGround Plugins ("data subjects", "you", "your", "user"). 

The types of personal information we may collect about such data subjects are as follows: 

  • Contact information - We may collect personal data such as your email address and other contact and personal information about you during the course of your use of SiteGround Plugins.

  • Personal information contained in log files - We may process information such as your IP address, browser software, operating system and/or other data contained in the log files generated via your use of SiteGround Plugins. 

  • Other types of personal data - When a SiteGround Plugins user contacts us we may process the personal data provided to us in order to deal with that user's query. 

3. Purpose and legal basis for personal data processing

We strive to collect only the minimum personal data necessary for the completion of the purposes of data processing, as set out below. 

If you are residing in a country from the EU/EEA or in the UK, or in any other country where the processing of personal data shall be subject to a legally defined lawful basis, the following purposes and legal basis shall be applicable to the processing of your personal data by SiteGround: 

  • To run, maintain and secure SiteGround Plugins and to send you technical instructions and recommendations on the use of the SiteGround Plugins, to ensure optimal functionality and user experience, to improve the SiteGround Plugins for the benefits of the users, to protect our rights, property and interests, and for statistical purposes. In such cases the legal basis for the data processing is our legitimate interest;
  • To promote our brand and services, including but not limited to sending marketing communication, newsletters, etc. In such cases the legal basis for the data processing is your consent. You can withdraw your consent at any time by sending an email to plugins_privacy@siteground.com;
  • To fullfil our legal obligations such as compliance with court orders, requests, orders or other documents issued by competent authorities, compliance with applicable legislation, etc. In such cases the legal basis for the data processing is the compliance with a legal obligation to which we are subject;
  • For other purposes which may not fall under the scope of the above-mentioned purposes we will obtain your consent. 
  • If you are residing in a country governed by privacy laws under which consent is the only or most appropriate legal basis for processing personal data, your installation and use of SiteGround Plugins, or your communication with us (as the case may be) will be considered your consent to the processing of your personal data for the purposes detailed herein.

4. Retention period

Information collected through the SiteGround Plugins will only be retained for as long as necessary to fulfil the purpose for which it was collected. The personal data we process about you on the basis of your consent will be deleted within 30 days of your withdrawal of such consent. If you would like to receive more information regarding the periods for which we retain your personal data, please contact us at: plugins_privacy@siteground.com.

5. Sharing of personal data

All personal data collected by SiteGround Group of Companies is treated as confidential. We disclose entire or part of your personal data in the limited circumstances described below and with appropriate safeguards on your privacy:

If we are required by law, we may disclose your personal data in response to a subpoena, court order, or other legitimate governmental request.

We may disclose your personal data to our independent contractors, including vendors based worldwide (such as server functionality service providers), external consultants, auditors, collaborators or other third parties, which need to know such personal data in order to provide us with services, improve SiteGround Plugins or to process the personal data on our behalf and also for administrative, billing, tax, legal, marketing and all other purposes related to the SiteGround Plugins.

We may share your information with third parties in connection with any prospective or completed business reorganisation, merger, sale of company assets, or acquisition of all or a portion of our business by another entity, or in the unlikely event that we go out of business or enter bankruptcy. If any of these events happens, the processing of the personal data would continue to be in strict compliance with the applicable Data Protection Regulations. 

We may share your information with other third parties with your explicit consent or at your direction. We will not, however, sell, rent, share or otherwise disclose personal data for commercial purposes in any way that is contrary to the commitments made in this Plugins Privacy Notice.

6. International data transfers

SiteGround Group of Companies may process your personal data in data centers located inside and outside the European Union, EEA and the UK. Information about the data centers locations is available on: https://www.siteground.com/datacenters and SiteGround reserves the right to update it from time to time. You agree that we may change the locations of the Data Centers and move your personal data to another Data Center at our sole discretion. We will make sure that any transfers of your personal data from one country to another comply with thе applicable Data Protection Regulations, and for such transfers the appropriate transfer mechanisms are put in place (adequacy decisions, Standard Contractual Clauses, International Data Transfer Agreement, etc., as applicable).

7. Security measures

SiteGround Group of Companies shall implement and maintain adequate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. The security measures include measures to provide encrypted transmission of personal data; to help ensure ongoing confidentiality, integrity, availability and resilience of our systems; and are subject to regular testing of effectiveness. We may improve, update or modify the security measures provided that such updates and modifications do not result in the degradation of the overall security of the SiteGround Plugins.

8. Your rights as a data subject

At any time during the processing your personal data, you as a data subject, have the following rights:

  • Right to be informed – You have the right to be informed about the collection and use of your personal data.
  • Right of access – you have the right to request a copy of your personal data which we process.
  • Right of rectification – you have a right to correct your personal data which we process that is inaccurate or incomplete.
  • Right to be forgotten – in certain circumstances you can ask for your personal data which we process to be erased from our records.
  • Right to restriction of processing – where certain conditions apply, you have a right to restrict the processing of your personal data.
  • Right of portability – you have the right to have your personal data which we process transferred to another controller.
  • Right to object – you have the right to object to certain types of processing of your personal data such as direct marketing.
  • Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
  • Right to judicial review – in the event that we refuse your request under rights of access, we will provide you with a reason for our refusal. You have the right to complain as outlined in clause 9 below.
  • Right to remain non-discriminated – we shall not discriminate against you because you exercised any of your rights under the applicable Data Protections Legislation.
  • Right to opt-out from sale of personal data (for US residents only*): If you are a US resident, you have the right to opt-out from the sale of your personal data. Although we do not sell your personal data (as defined in the applicable US privacy laws), you may submit a request and/or direct a query you may have related to the sale of personal data at any time via email to plugins_privacy@siteground.com.

9. Complaints

In the event that you wish to make a complaint about how your personal data is being processed by the SiteGround Group of Companies, or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority, whose details are available below: 


Supervisory authority contact details

Contact Name:

Bulgarian Commission for personal data Protection

Address:

Bulgaria, Sofia 1592, 2 Prof. Tsvetan Lazarov Boulevard

Email:

kzld@cpdp.bg 

Telephone:

+359 2 91 53 518


10. Age Restrictions

You must be of legal age at the time you download, install and use SiteGround Plugins. By installing any SiteGround Plugins you declare that you are of legal age. 

11. Amendments of this Plugins Privacy Notice

We reserve the right to modify this Plugins Privacy Notice at any time. If we decide to change this Plugins Privacy Notice, we will post the updates to this Plugins Privacy Notice here and on any other page we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this Notice, we will notify you here or by email, at least ten (10) calendar days before the changes take effect.

12. Additional Information

If you have any questions regarding this Plugins Privacy Notice, if you wish to exercise any of your rights in relation to your personal data, or if you want to object to the collection or processing of your personal data by us, whether entirely or partially, please contact us at plugins_privacy@siteground.com.

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