-
Table of Contents
In the competitive digital world where website downtime means lost revenue and damaged reputations, Roxana Degiovanni has been on a mission to find a reliable hosting provider she trusts to host her clients’ websites – when she found the perfect fit in SiteGround.
A passionate brand and web designer who’s been transforming ideas into successful businesses for over 20 years, Roxana’s journey is one of creativity, resilience, and finding the right partners to support her vision. She started her career in the bustling world of web agencies, where she learned the ins and outs of design and client management. But her entrepreneurial spirit soon nudged her to branch out and start her own business.
Today, she works closely with freelancers and small business owners, helping them build strong online presences with stunning, high-performing websites.
The Technical Roadblocks
For creative professionals like Roxana, technical hosting issues can become major obstacles to delivering quality work. Her previous experiences with hosting providers often meant dealing with frustrating delays and impersonal support systems.
“I don’t have deep technical expertise, so having a reliable support team is crucial.”
Finding SiteGround
About ten years ago, Roxana attended a WordCamp event where she discovered SiteGround. Intrigued by our offerings, she decided to give us a try. Since then, SiteGround has been her go-to hosting provider.
“With SiteGround, you never feel like you’re on your own. The customer support is what truly sets them apart. They respond quickly, they’re friendly, and they go the extra mile.”
Her commitment to quality extends beyond just website aesthetics:
“I care deeply not just about the aesthetics of my clients’ sites, but also about performance and security. That’s why I always recommend and personally use SiteGround for all my clients.”
A Decade of Unmatched Reliability
Throughout her ten-year journey with SiteGround, Roxana has built a reputation for reliability that translates directly to client satisfaction and business growth.
“The reliability of SiteGround’s service allows me to do my job without stress. In all these years, I’ve never had a single client complain about their hosting – this gives me peace of mind because I know my clients’ websites are in good hands.”
When asked about what stands out most about her experience, Roxana highlights the perfect performance record for her clients’ websites:
“I’ve never had a site go down, never dealt with a hacked website, and never experienced performance issues.”
This exceptional reliability has become so valuable to her workflow that it has actually shaped her business model. Roxana now charges an additional fee for clients who insist on using alternative hosting providers.
“Hosting elsewhere often means more work for me due to slower performance and technical complications.”
How the Right Tools Transformed Roxana’s Workflow
Like any professional, Roxana relies on the right tools to deliver excellent results efficiently. She leverages several key SiteGround features that have become essential to her workflow. One of these is our 1-click WordPress installation, which sets up websites in minutes without the need to handle technical complexities.
“The 1-click WordPress installation is a huge time-saver for me.”
Website security remains a top priority for both Roxana and her clients:
“I also recommend Site Scanner to all my clients—it adds an extra layer of security and helps me stay on top of potential threats.”
Beyond Hosting: Knowledge That Empowers
While immediate technical assistance is valuable, Roxana also appreciates the educational resources in our Knowledge Base that help both her and her clients understand web technologies better.
“I often use SiteGround’s articles to explain things to my clients. Instead of writing long explanations, I can just send them a link.”
The intuitive nature of the platform has additional benefits for client relations.
“The fact that they rarely ask me, ‘Where do I find this?’ or ‘How do I do that?’ means the platform is well-designed and straightforward.”
A Blueprint for Growth
Drawing from her extensive experience, Roxana offers valuable advice to those starting their journey in brand and web design:
“Start small, but have a clear vision for your project. Choosing a premium hosting provider like SiteGround is a critical first step because it gives you a strong foundation and reliable support as you grow.”
She particularly values the human support that accompanies technical infrastructure:
“The best part is that you’re never left on your own—you always have a team ready to help you along the way.”
Roxana’s story exemplifies the power of building a business on reliable partnerships. Ready to focus on your creative journey without hosting headaches? Join Roxana and thousands of business owners at SiteGround today.
Comments ( 0 )
Thanks! Your comment will be held for moderation and will be shortly published, if it is related to this blog article. Comments for support inquiries or issues will not be published, if you have such please report it through our official channels of communication.
Leave a comment
Thanks! Your comment will be held for moderation and will be shortly published, if it is related to this blog article. Comments for support inquiries or issues will not be published, if you have such please report it through our official channels of communication.