Client Story: How SiteGround Empowered the Online Adventure of Two Travel Guides

Managing multiple websites while turning a passion for travel into a business, our client Sean Hodge and his wife faced the typical challenges of maintaining and growing an online business. When starting out, as a relatively new business, they were constantly evaluating expenses and needed a hosting solution that offered flexibility and reliability without compromising on quality, making SiteGround’s GoGeek plan a non-negotiable investment for them. 

Sean Hodge embarked on his digital adventure ten years ago, and just three years later he discovered SiteGround while shopping for reliable hosting solutions. Since then, SiteGround has become an essential component of his business, enabling him to grow and easily manage his websites. 

Featured SiteGround Services:

• SiteGround GoGeek Plan
• SiteGround Premium Backups
• SiteGround Collaborator & Transfer Ownership Feature
• SiteGround Expert Care

The Game-changer: SiteGround Premium Backups 

SiteGround’s suite of powerful hosting and website tools transformed how Sean managed his websites. But it was our Premium Backup service that stood out in particular, especially in the case of a recent website incident, causing Sean to delete a website component by mistake while working on another new site hosted with SiteGround.

One such slip-up nearly turned a productive day into a digital disaster. Sean accidentally erased an entire day’s worth of hard work. However, with SiteGround’s reliable Premium Backup service, he was able to restore his lost data in mere seconds:

How to Have Ultimate Peace of Mind with SiteGround

• Hourly Backups

SiteGround’s Premium Backup service truly saved the day for Sean. When he accidentally deleted all his work, he was relieved to discover a backup from just 5 minutes earlier. This quick recovery meant he hadn’t erased hours of effort, and his hard work was safe, thanks to the reliable hourly backups.

• On-Demand Backups

Sean found on-demand backups especially useful, as they provided an extra layer of security, allowing him to focus on growing his business without worrying about losing crucial data. He also noted that while on-demand backups are important for him, they are even more critical for busy e-commerce stores, where the pace is fast and the consequences are significant. 

What Sean finds most useful, however, are on-demand backups. They provide peace of mind after extensive time working on his website, knowing he can secure his progress at the end of the day, and ensure everything is safe.

• Resource Еfficiency

Unlike third-party plugins that consume extra resources, SiteGround’s in-house backup service offers seamless integration, enabling Sean to manage backups effortlessly without the need for additional tools or hassle.

• Reliability, Ease of use, and Flexibility 

The ability to manage backups within the hosting platform simplifies his website operations, providing Sean with a convenient and efficient way to safeguard his data.

Other Client Favorites:

Collaborator Access Feature for Efficient Access Management

Having the experience of managing several personal websites, Sean started helping out and building websites for friends and business partners. That’s when he found SiteGround’s free Collaborator feature invaluable! An unfortunate case with malicious code injection – intentional or accidental – highlighted the importance of controlled access. 

With SiteGround’s Website Collaborators feature, you can safely add team members as collaborators and manage their permissions to still allow controlled access to the website, without the risk of compromising its security. 

1-click Website Ownership Transfer for Quick and Easy Site Handover

Having built several websites for others now, Sean also emphasizes the ease of SiteGround’s 1-click Website Ownership Transfer feature. A recent example is a social community website he was building for a friend in Greece. He had to transfer the ownership to a new owner in Belgium – and did that seamlessly by simply entering their email address in SiteGround’s Site Tools website management panel. The transfer was nearly instantaneous and remained within the same data center, ensuring no changes to the IP address or other settings. 

Sean appreciates this capability, noting that it allows for easy ownership changes without the hassle of moving websites across data centers, all while keeping everything intact.

Expert Care for Professional Website Assistance 

Confident in SiteGround’s unmatched team expertise, Sean also tried our Expert Care services, which allow clients to ask for help with tricky website issues that go beyond the regular hosting scope of support. 

He was facing issues with a website, which had been moved across several hosting providers. Due to numerous mistakes in uploading photos, the website media library unexpectedly expanded to 7,000 images instead of the intended 1,200. Looking for a solution, Sean turned to our Expert Care team. Their valuable guidance helped him identify the root of the problem and pointed him to a fix. 

The Journey Ahead

SiteGround has become more than just a hosting provider for Sean Hodge; it’s a partner in his growth journey. Sean finds it easy to manage his websites on the SiteGround platform, praising the tools as super seamless to work with. 

With SiteGround by his side, Sean confidently grows his business, knowing his hosting provider is truly invested in his success. You can too!