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Collaborator management

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Last update: Mar 26, 2026 1 min read

How do I add collaborators to my website or service?

To grant someone collaborator access to your website/service, go to your Client Area, click on your profile icon, and go to Manage Users. From the Collaborators tab, click on Add New Collaborator.

Manage Users section in SiteGround Client Area with a highlighted Add New Collaborator button

A pop-up window will appear where you can select whether to grant a collaborator access to your Website or Email Marketing.

A pop-up window that presents the options to add a collaborator to a website or Email Marketing service

In the next step, you can select the site or service the collaborator will have access to when the collaboration is created.

Setup screen where you submit the collaborator's details and choose which website the collaborator can access

How do I grant collaborator access to more sites or services?

Once a collaborator is created, you can grant them access to additional websites and/or your SiteGround Email Marketing services. To do this, go to Client Area > Manage Users page. Then, go to the Manage Collaborators section. Find the desired user and click on the Actions menu on the right. If you wish to grant access to more websites, select Add Websites. If you wish to grant access to an Email Marketing service, select Add Email Marketing.

Manage Users section in SiteGround Client Area with highlighted options Add Websites and Add Email Marketing from a collaborator's Actions menu

How do I revoke collaboration access?

If your collaborator has been granted access to multiple sites or Email Marketing services, you may remove any of them through Client Area > Manage Users page. Under the Manage Collaborators section, find the desired user and click on the Actions menu on the right. Then, select Manage Collaboration.

Manage Users section in SiteGround Client Area with a highlighted option Manage Collaboration from a collaborator's Actions menu

A pop-up will appear where you can see the assigned websites/services to this collaborator. From there, click on the Actions menu next to the website/service for which you want to discontinue the collaboration and select Remove Collaborator.

A screen showing the websites and services that a collaborator is added to and the option to revoke the access to them

How do I delete a collaborator?

If you wish to permanently delete a collaborator and revoke access for that user to all your sites/services, go to Client Area > Manage Users page. Under the Manage Collaborators section, find the desired user and click on the Actions menu on the right. Then, click Delete User.

Manage Users section in SiteGround Client Area with the highlighted option Delete User from a collaborator's Actions menu

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