Can I export the personal data you store about me?

You can easily download a copy of the personal data that we hold within your client profile in your Client Area.

1. Log in to your Client Area, click on your profile icon in the top right of the header and select Login & Profile.
2. Scroll to the bottom of the page where you will find the section named Profile Management.
3. Click the Download button under Your Data.

The system will automatically generate a personal file for your account and trigger the download.

The file you will download is in JSON format to enable it being both human and machine-readable. You can open it with any program or software that can read plain text files and read it as such. The file contains all the personal information we store about you as a representation of key:value pairs. This includes:

• Your profile with your name, address, email, telephone, etc;
• The limited information about your cards including type, last four digits, holder name, and expiration;
• Information about your invoices and returns including names, address, and amounts;
• The IP address which you have logged into the account.

An example file looks like this:

{
	profile: {
		firstName: "Some",
		lastName: "Name",
		VAT: "1234567",
		organization: "Org Name",
		address: "street address here",
		country: "BG",
		city: "Sofia",
		zipCode: "1234"
		phoneNumber: "12345679",
		cellPhoneNumber: "123456789",
		emailAddress: "someone@somewhere.com",
		twitter: "something",
		facebook: "somethingsomething",
		websites: [
			{
				website: "mydomain.com"
			},
			{	
				website: "another-domain.com"
			}
		],
		avatar: base64encoded(picture),
	},
	creditCardsOnFile: [
		{
			type: "Visa",
			lastDigits: "1234",
			expirationDate: "1/2020",
			holderName: "Some Name",
			status: "active"
		},
	],
	invoices: [
		{
			date: "01/02/2019",
			personalData:
			{
				firstName: "Some",
				lastName: "Name",
				VAT: "1234567",
				organization: "Org Name",
				address: "street address here",
				country: "BG",
				city: "Sofia",
				zipCode: "1234
			}
		}
	loginHistory: [
		{
			date: "01/02/2019",
			ipAddress: "123.123.123.123",
			location: "BG"
		},
}

The file stores your information as plain and visible text. Our system ensures that during the download your data is transferred over an encrypted channel and it is protected. Once you download the file, you should take reasonable and responsible steps to store it in a secure location and delete it after you no longer need to use it.