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I am getting "Rejected by the server because it does not allow relaying" error on my iPhone

I am getting "Rejected by the server because it does not allow relaying" error on my iPhone

The error is present when the Outgoing SMTP server email settings (hostname, username, and password) aren’t properly configured on your device.


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If you are a SiteGround customer, find your email settings in Site Tools > Email > Accounts > go to the kebab menu > Mail Configuration.

Next, access your iPhone and navigate to:

  • Settings > Mail.
  • Go to Account > Outgoing Mail Server and select SMTP.
  • Select your Primary Server.
  • Fill in the Outgoing server Host name, and your email address (e.g. john@yourdomain.com) as Username and place the email password accordingly.
  • Tap Done to save your changes.

Note: In case you don’t know your email password you can change it from your Site Tools > Email > Accounts > go to the kebab menu > Change Password.

Want to learn more about email and SMTP troubleshooting? Download our comprehensive ebook – it is all that you need to solve similar errors with ease!

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