How to transfer your domain name to another registrar?
To transfer your domain to another registrar, follow these steps:
- Unlock the domain.
For this purpose log into your Client Area > Services > Domains and click on Settings next to the domain name you are interested in. Go to the kebab menu > Registrar Lock. Change the status to “Off” and allow 24 hours for this change to propagate.
- Obtain the EPP code for the transfer.
You can find the EPP code in your Client Area > Services > Domains > Settings > kebab menu > Get EPP Code.
- Initiate the transfer at your new registrar and check regularly the administrative email for your domain.
You can find the valid administrative e-mail for your domain name from your Client Area > Services > Domains > Settings next to the domain you want to transfer. You can also change the email address to a different one from that location.
If you have Domain Privacy activated for your domain and the gaining registrar fails to send a message to your administrative e-mail account you should cancel it. This can be completed from your Client Area > Services. Allow up to several hours for the modification to propagate and the real administrative e-mail account will be shown in the WHOIS lookup.