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Website Builder Integration with SiteGround Email Marketing

Website Builder Integration with SiteGround Email Marketing

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How to Connect Your Website Builder with Email Marketing?

Integrating your Website Builder site with SiteGround’s Email Marketing tool allows you to collect leads directly from your website.

You can initiate the integration through your Site Admin > Marketing Page> Lead Generation section. If your site is not yet connected you will see an Email Marketing banner. Just click on the View Options button in the banner.

Screenshot of the SiteGround Site Admin panel, focused on the “Marketing” section under “Lead Generation.” A banner titled “Grow With Easy Email Marketing” includes a View Options button and an illustration showing a newsletter, email icon, and growth graph. Below, there are cards for “Google Tag Manager” and “Page SEO.”

This will take you to your SiteGround Client Area, where you can purchase a new Email Marketing plan or connect your site to an existing one.

Once you have successfully connected an Email Marketing plan to your Website Builder you will be able to set up a subscription form through the Website Builder.

How Can You Disconnect a Site From Email Marketing?

You can stop the integration from either the Email Marketing control panel or Website Builder’s Site Admin.

How to Stop the Integration From Email Marketing?

  1. Open the panel for your Email Marketing service.
  2. Navigate to Connect Website > Website Builder sites.
  3. Under the section Manage Website Builder and Email Marketing integrations, click on the Delete (trash bin) icon of the website you wish to disconnect.
    SiteGround Email Marketing integration screen showing a connected Website Builder site. The sidebar highlights the 'Website Builder sites' option under 'Connect Website,' and a single domain (yourdomain.com) is listed with an option to delete it.
  4. In the following pop-up window, press Confirm.

How To Disconnect the Integration From Website Builder?

  1. Open Site Admin for your website built with Website Builder.
  2. Navigate to the Marketing tab.
  3. Scroll down to the Lead Generation section where the SiteGround Email Marketing card is located.
  4. Click on the disconnect link at the bottom of the card.
    SiteGround Website Builder Site Admin screen showing that Email Marketing is connected. Under 'Lead Generation,' the section displays options to manage campaigns, edit the website, and a link to disconnect the integration.
  5. In the following pop-up window, confirm by pressing the Disconnect button.

NOTE:  If your email marketing service is terminated, your site will be automatically disconnected.

This usually happens after the grace period in which you can renew an expired email marketing service.

Subscription Forms on a Disconnected Site

New Forms Cannot Be Added

If your site is not connected to Email Marketing, you won’t be able to add new subscriptions forms. When trying to add a new section in Website Builder, the Subscribe category will display a notification offering the option to integrate an Email Marketing service into your site.

Popup window in SiteGround Website Builder prompting users to unlock Email Marketing. The message encourages connecting an email plan to build an audience, with a prominent 'View Options' button.

Existing Forms Will Not Be Working

If your site is not connected to Email Marketing, your already published forms will remain visible on your site.

However, their submission will result in an error message and no leads will be collected.

Live preview of a subscription form on a Website Builder page showing a user submission error. After filling in dummy data, a red error message appears below the form reading: ‘Something went wrong. Please, try again later.’

When you access published subscription forms in the Builder you will see a notification that they are currently not working and need to have email marketing connected to be functional.

Website Builder editor showing a newsletter subscription form with an error notification. The left panel displays a warning: 'Email Marketing Plan Required.' The form is grayed out with a tooltip stating it won’t function on the front end without a connected plan.

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