Hangout About the New Joomla and WordPress Toolkits - Full Record and Answers

As promised, we’re adding the full recording of the hangout we had on Tuesday on our new Joomla and WordPress toolkits. We’d like to thank all of you who joined us live! We have received some questions regarding the tool after the hangout ended, so we’re going to answer them in this blog post.

Q: Heather Annf: If the sites are already established, how can I add them to the toolkit?
A: If your site is hosted in the same account, but you do not see it in the list of installations, you need to press either the “Add Joomla” or “Add WordPress” buttons. Here’s a detailed tutorial on how to add sites to the WordPress and Joomla toolkits. If you continue experiencing issues with that, please contact our Support team via ticket.

Q: Nikola Čulić: Is it all .htaccess commands or it is physical moving from place to place?
A: We are doing an actual, physical move of the installation from one folder to another. It’s not based on .htaccess or any other redirection method.

Q: Stéphan Herby: When we move an installation from a folder to another, all files from “destination” are removed first, correct ?
A: No, we try to avoid data loss at any cost so we won’t allow you to move a site to a folder that have an installation set in. If you want to move your installation to a folder, make sure it’s completely empty.

Q: Bill Schaef: My two areas of interest related to Joomla Admin….1. If I have a DEV and a PROD area set up, how do I push the changes from DEV to PROD? 2. How to back up everything in PROD prior to making a push
A: In your case, we’d recommend that you use the SiteGround Staging tool and not this toolkit. Check out our hangout on that topic and the detailed tutorial we’ve created for our users.

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author avatar

Hristo Pandjarov

Product Innovation Director

Enthusiastic about all Open Source applications you can think of, but mostly about WordPress. Add a pinch of love for web design, new technologies, search engine optimisation and you are pretty much there!

Comments ( 3 )

author avatar

Designsolv Sri Lanka

May 02, 2014

Thanks for the the full recording of the hangout guys!

author avatar


Aug 05, 2014

We have just migrated a J2.5.14 website to siteground but our experience hasn't been good. Since Day One, We've struggled to get our site up and running. Errors have ranged from, Unbale to Connect to MySqL, Unable to Connect To LDAP, to complete blank pages! Can someone at Siteground please help us?

author avatar

Marina Siteground Team

Aug 07, 2014

Hello Eric, I could see that you have already submitted a ticket to our support about the issue. Their research showed that while you were transferring your website from the previous web host, an issue with the database export from your old server occurred. Our Support team has offered you to make the transfer for you in order to fix the issue, but unfortunately the remote PHPmyAdmin is displayed as blank page on our end, as you can see from the ticket. Would it be possible to request a MySQL dump file of that database from the support team of the previous host? Please update your ticket #1089929 when you have the file from your old host and our team will assist you further. Best Regards!


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